Widerrufsrecht

We have a 30-day exchange policy, which means you have 30 days after receiving your item to request an exchange for another size. Items must be returned unworn and include original packaging to be eligible for an exchange. We do not provide refunds for any purchases.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at contact@blcksmth.co.uk. The customer is liable for postage cost for returns.

You can always contact us for any return question at contact@blcksmth.co.uk.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Unfortunately, we cannot provide refunds on orders. We are able to provide exchanges for different sizes or items of the same value. 

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.